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CASE STUDY
John Drover, BA, MA, LLB, LLM | Roebothan McKay Marshall
The biggest challenge John faced was the amount of time it took to review his clients’ medical files. These files are often hundreds or thousands of pages long, containing a lot of irrelevant information that had to be sifted through to write a compelling legal and factual argument to the insurance company, mediator, or court.
SiftMed organized the files into chronological order, removed duplicates, categorized files by type, and enabled the files to be keyword searched (including handwritten notes).
John began to fly through case reviews 2x faster.
The highly organized files meant he could quickly find relevant information to support his case or refute that of the other side.
“Not only was I writing demand letters faster, but they were also actually getting better. The letters were shorter and more to the point, and people really appreciate that.” Files are filled with irrelevant information.
Demand Letters
The AI system was trained on a large dataset of medical records and can learn which date to use to create a chronology and accurately put files into 1 of 158 different categories (ER intake records, physiotherapy, x-ray, etc.), so they can be sifted through 2x faster and you can zero in on the most relevant information, increasing efficiency.
Demand summaries are shorter and stronger.
“Our old process had a lot of repetition. Files and parts of files were reviewed multiple times. Having all the team’s notes on one file stopped us from chasing down the research previously completed.” Said John.
Team members add to the case over time. This helps share the workload, but it also means you need to keep track of all the records and information.
John’s practice, including his support staff at Roebothan McKay Marshall, uses SiftMed to automate the organization of client medical files and keep all notes in one place. So, if an old case went to trial, John could easily find everything he needed to familiarize himself with the file.
"The clerks and legal assistants often organize the files. They’re already busy, so taking that off their plate means they can work on other important things.”
Arrivals of large volumes of additional records could derail the days of clerks and assistants and put them behind on other files. One example was that 5,000 pages would normally take a clerk 37 hours to organize. With SiftMed, it was done in under 8.
Efficiency
Less time organizing large files.
John’s support staff spent less time organizing large files, which helped them get through their big cases faster. SiftMed allows John to easily share cases among team members and add files to existing cases.
Discover what SiftMed can do for your workflow.
